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returned goods policy

  1. Only unopened Tnemec labeled containers are returnable.
  2. No material may be returned without prior written authorization.  Prior to granting authorization, consideration of quantity and resale possibilities will be evaluated and may be deemed unsaleable, thus not granting authorization to return.  Therefore only standard colors will be considered.  A duplicate copy of the written authorization form must accompany the return.  Unauthorized return material will not be accepted.  
  3. Credit will be issued for unopened containers of Tnemec coatings when returned within 90 days of original shipment. This is subject to acceptable condition of the returned goods as determined by inspection upon receipt. Authorization must be obtained prior to return. Amount of credit will be as follows:
    • 85% of invoice price for material returned in a restocking condition.
    • 50% of invoice price for material returned that requires reworking or repackaging.
  4. Tnemec coatings which upon receipt are determined to have no salvage value for credit (including custom colors and material past shelf life) will be subject to a disposal fee of $10.00 per gallon. The material being returned for evaluation must be returned to KC or Baltimore.
  5. Authorized returns must be shipped freight prepaid by customer. 
  6. Series 700, V700, 701 & V701 HydroFlon, up to 12 gallons of Standard Colors are returnable for credit.
  7. Authorized returns must be returned to the original shipping location unless authorized by the Distribution Center Manager prior to the return.
  8. The following products are non-returnable:
  1. Series 1 Omnithane
  2. Series 2E28
  3. Series 88HS Azeron H.S. Primer
  4. Series 90-G1K97 & 94H2O Tneme-Zinc
  5. Series 120-5001 & 120-5002 Vinester: All Components
  6. Series 121 Vinester
  7. Series 152 Tneme- Tape
  8. Series 206SC ChemBloc: MCK Part C
  9. Series 210 Even-Flow SL: Part C
  10. Series 211-0212 Coarse Glass Bead
  11. Series 211-0213 Fine Glass Bead
  12. Series 211-0214 Fumed Silica
  13. Series 211-0215 Fiberglass Mat
  14. Series 211-0217 Slow Set Additive
  15. Series 217 MortarCrete
  16. Series 218 MortarClad: Part C
  17. Series 222 Deco-Tread: Part C
  18. Series 223 Deco-Trowel: Part C
  19. Series 224 Deco-Fleck: Part C
  20. Series 237-0301 Power-Tread: Part C
  21. Series 237SC ChemBloc: MCK - Part C
  22. Series 238-0301 Power-Tread: Part C
  23. Series 239-0301 Chem-Tread: Part C
  24. Series 239SC ChemBloc: MCK - Part C
  25. Series 241 Ultra-Tread MVT: Part C
  26. Series 242 Ultra-Tread: Part C
  27. Series 243 Ultra-Tread V: Part C
  28. Series 244 Ultra-Tread M: Part C
  29. Series 245 Ultra-Tread S: Part C
  30. Series 246 Ultra-Tread Glaze Part C
  31. Series 248 EverThane: Part C
  32. Series 251SC ChemBloc: All Components
  33. Series 252SC ChemBloc: All Components
  34. Series 260 Tneme-Bond
  35. Series 262 Elasto-Shield: All Components
  36. Series 264 Elasto-Sheidl: All Components
  37. Series 265 Elasto-Shield TG: All Components
  38. Series 273 Stranlok ML: Parts C & D
  39. Series 287-0300 Skid-Resist Sand
  40. Series 315 Fiberglass
  41. Series 392 Tank Armor: Part C
  42. Series 394 PerimePrime
  43. Series 406 Elasto-Shield: Part A
  44. Series 530 Omnithane
  45. Series 971 Aerolon
  46. Series 1070, 1070V, 1071, 1071V, 1072, 1072V Fluoronar: All Components
  47. Series 1077 Enduralume: All Components
  48. Series 1078 & 1078V Fluoronar Metallic: All Components
  49. Series 1501 Endura-Heat Primer
  50. Series 1505 Endura-Heat ZR
  51. Series 1525 Endura-Heat DTM
  52. Series 1528 Endura-Heat DTM
  53. Series 1552 Endura-Heat 
  54. Series 1556 Endura-Heat
  55. Series 1558 Endura-Heat DTM