Only unopened Tnemec labeled containers are returnable.
No material may be returned without prior written authorization. Duplicate copy of written authorization form must accompany the return.
Unauthorized return material will not be accepted.
Credit will be issued for unopened containers of Tnemec coatings in standard colors when returned within 90 days of original shipment. This is subject to acceptable condition of the returned goods as determined by inspection upon receipt. Authorization must be obtained prior to return. Amount of credit will be as follows:
85% of invoice price for material returned in a restocking condition.
50% of invoice price for material returned that requires reworking or repackaging.
Authorized returns must be shipped freight prepaid by customer.
Tnemec coatings which upon receipt are determined to have no salvage value for credit (including custom colors and material past shelf life) will be subject to a fee of $10.00 per gallon. Material being returned for disposal must be returned to KC or Baltimore. Disposal fee is $10.00 per gallon.
Custom colors and Non-Standard colors in Tnemec coatings are not returnable for credit.
Series 700 & 701 HydroFlon-small quantities of Standard Colors are returnable for credit up to, but not to exceed 12 gallons.
Authorized returns must be returned to the original shipping location, unless authorized by the Distribution Center Manager prior to the return.
The following products are non-returnable:
Series 1 Omnithane
Series 90-G1K97 & 94H
Series 120 Vinester: All components
Series 152 Tneme-Tape: All sizes
Series S201-0001: Part C powder component
Series S211 Fumed Silica and Glass Beads
Series F217 MortarCrete
Series 218 MortarClad: Part C aggregate
Series S222, S223 and S224: Part C aggregate
Series S237 & 238 Powertread: Part C aggregate
Series 243, 244, 245 Ultra-Tread Part C aggregate
Series 251SC ChemBloc: All components
Series 252SC ChemBloc: All components
Series 260 Tneme-Bond
Series 262 Elasto-Shield: All components
Series 264 Elasto-Shield: All components
Series 265 Elasto-Shield TG: All components
Series 273 Glass Mat: Part C and Part D - All sizes
Series 287 Skid-Res. Sand
Series 394 PerimePrime
Series 406 Elasto Shield Part A
Series 434 Perma-Shield H2S: Part C aggregate
Series 530-1200 Omnithane Aluminum
Series 1070, 1071, 1072 Fluoronar (including V version products)
Series 1077 Enduralume
Series 1078 Fluoronar Metallic and Pearlescent Colors